Billing Basics — CLF-C02 practice questions

Practice questions for this topic, with explained answers.

Domain: Billing, Pricing, and Support ·100 questions · 30 easy · 40 intermediate · 30 hard · page 7 of 7

Question 91 clf-billing-basics-091

Intermediate · Choose one

A company wants third-party software purchases to appear on its existing AWS bill rather than requiring a separate vendor contract and payment process. Which capability provides this?

  1. a Purchasing the software through AWS Marketplace
  2. b Registering the vendor as a member of the company's AWS Organizations organization
  3. c Requesting consolidated vendor invoicing through AWS Support
  4. d Adding the vendor's charges as a user-defined cost allocation tag
Show answer & explanation

Answer: A

Why A is correct

AWS Marketplace consolidates third-party software charges onto the customer's AWS bill. That removes a separate procurement cycle, contract, and payment relationship for each vendor, and it lets software spend be managed with the same AWS cost management tools as infrastructure spend. AWS Marketplace also supports private offers for negotiated pricing and integrates with procurement systems such as Coupa and SAP Ariba.

Why the others are wrong

  • B — AWS Organizations groups a company's own AWS accounts. A software vendor is not added to a customer's organization.
  • C — AWS Support handles account, billing, and technical cases for AWS services. It does not create billing arrangements with third-party vendors.
  • D — Cost allocation tags categorize charges that already exist on the bill. They cannot bring an external vendor's charges onto it.

Last verified: 2026-09-01

Question 92 clf-billing-basics-092

Intermediate · Choose one

A company wants to restrict which AWS Marketplace products its teams are allowed to purchase, while still letting them buy independently within that boundary. Which capability should it use?

  1. a Private Marketplace, which presents a curated catalog of pre-approved products to users in the organization
  2. b AWS Artifact, which lists the compliance status of each vendor
  3. c Private offers, which allow the vendor to negotiate custom pricing with the company
  4. d AWS Budgets actions, which block purchases once a threshold is reached
Show answer & explanation

Answer: A

Why A is correct

Private Marketplace lets an organization define a curated catalog of pre-approved AWS Marketplace products that its users can browse and buy. It resolves the tension between procurement governance and developer speed: teams keep self-service purchasing, but only within a boundary the organization has vetted. Vendor Insights complements this by exposing sellers' security and compliance information during that vetting.

Why the others are wrong

  • B — AWS Artifact provides AWS compliance reports and agreements. Vendor security and compliance information in AWS Marketplace comes through Vendor Insights.
  • C — Private offers customize pricing and contract terms for a specific buyer. They negotiate the commercial deal rather than restrict which products are visible.
  • D — Budgets actions respond to spending thresholds. They control how much is spent, not which products are approved.

Last verified: 2026-09-01

Question 93 clf-billing-basics-093

Intermediate · Choose one

Which statement best describes AWS Professional Services?

  1. a It is the AWS Marketplace category for consulting products sold by independent software vendors
  2. b It is the automated recommendation engine that inspects an account for cost and security improvements
  3. c It is AWS's own global consulting organization, which works with customers and alongside AWS Partners on project-based engagements to design, build, migrate, and manage workloads
  4. d It is the support plan tier that provides the fastest first-response time for business-critical cases
Show answer & explanation

Answer: C

Why C is correct

AWS Professional Services is AWS's own consulting organization. It is engaged for defined projects such as migrations, modernization, and platform builds, and AWS positions it as working together with AWS Partners so that customers can combine AWS technical depth with partner industry knowledge and long-term support. It is distinct from AWS Support, which is a subscription that responds to cases and provides ongoing guidance.

Why the others are wrong

  • A — AWS Professional Services is an AWS organization, not a third-party listing category. AWS Marketplace does list ProServe offerings, but that does not make it an ISV product category.
  • B — Automated best-practice inspection of an account is AWS Trusted Advisor.
  • D — Response time targets belong to AWS Support plans. AWS Professional Services is a consulting engagement rather than a support tier.

Last verified: 2026-09-01

Question 94 clf-billing-basics-094

Intermediate · Choose one

Where do customers create and manage support cases with AWS?

  1. a The AWS Support Center console
  2. b The AWS Health Dashboard
  3. c AWS re:Post
  4. d AWS Partner Central
Show answer & explanation

Answer: A

Why A is correct

The AWS Support Center console is where customers open, track, update, and close cases with AWS Support, and it is reachable from the AWS Management Console. All customers can raise account and billing cases and service limit increase requests there; technical cases require a paid support plan. Customers on AWS Business Support+ and above can also drive the same workflow programmatically through the AWS Support API.

Why the others are wrong

  • B — The AWS Health Dashboard reports the health of AWS services and events affecting the account's resources. Cases are not created there.
  • C — AWS re:Post is a free community question-and-answer service. Community answers are not AWS Support cases and carry no response time target.
  • D — AWS Partner Central is used by AWS Partners to manage their partnership, not by customers to contact AWS Support.

Last verified: 2026-09-01

Question 95 clf-billing-basics-095

Intermediate · Select 2 answers

Which TWO resources would a solutions architect use to find AWS-authored implementation guidance and reusable patterns for a common migration or modernization scenario? (Choose TWO.)

  1. a AWS Prescriptive Guidance, which publishes guides, patterns, and content collections authored by AWS technology experts
  2. b The AWS Solutions Library, which provides vetted solutions and deployable guidance for common business and technical use cases
  3. c The AWS Health Dashboard, which reports service events affecting the account
  4. d AWS Cost Explorer, which visualizes historical cost and usage
  5. e AWS Artifact, which provides compliance reports and agreements on demand
Show answer & explanation

Answer: A and B

Why A and B are correct

Both resources exist to shorten the distance between a known problem and a working design. AWS Prescriptive Guidance publishes strategies, guides, and step-by-step patterns from AWS technology experts for migration, optimization, and modernization scenarios. The AWS Solutions Library provides vetted solutions and guidance, often with deployable code, for recurring business and technical use cases. Knowing that both exist saves architects from designing from first principles what AWS has already documented.

Why the others are wrong

  • C — The AWS Health Dashboard reports on the operational health of AWS services and the account's resources. It provides no architectural guidance.
  • D — AWS Cost Explorer analyzes spend that has already been incurred. It is a financial management tool, not a source of implementation guidance.
  • E — AWS Artifact is a compliance portal. It answers auditors' questions rather than architects' design questions.

Last verified: 2026-09-01

Question 96 clf-billing-basics-096

Hard · Choose one

A company has no in-house AWS expertise and wants a third-party firm with demonstrated AWS experience to design and build its new workload. Which option should it pursue?

  1. a Post the design requirements on AWS re:Post and implement the community's response
  2. b Purchase AWS Trusted Advisor so that its recommendations can be applied as a design
  3. c Upgrade to AWS Enterprise Support, so that the Technical Account Manager can implement the workload
  4. d Engage an AWS Partner on the Services Path, whose tier indicates the depth of its trained staff and customer experience
Show answer & explanation

Answer: D

Why D is correct

AWS Partners on the Services Path deliver consulting, professional, managed, and resale services, and their tier signals proven capability. AWS validates Services Path partners as Select, Advanced, or Premier Tier based on the number of trained and certified individuals they employ and the customer engagements they have launched, so the tier gives a customer with no internal expertise a meaningful way to judge a prospective firm.

Why the others are wrong

  • A — AWS re:Post is a free community forum. It is valuable for specific questions but carries no delivery commitment, accountability, or response guarantee for a build project.
  • B — Trusted Advisor produces automated best-practice findings on an existing environment. It cannot design a workload that does not yet exist, and it is not purchased separately.
  • C — A Technical Account Manager provides strategic guidance, architectural review, and coordination. TAMs advise; they do not build and deliver the customer's workload.

Last verified: 2026-09-01

Question 97 clf-billing-basics-097

Hard · Choose one

Which statement about the AWS Partner Network structure is correct?

  1. a Partner status is granted automatically to any organization that holds an active AWS account and at least one AWS Certification
  2. b AWS Partners are categorized only as either Technology Partners or Consulting Partners, with no further structure
  3. c Partners engage through Partner Paths that reflect what they offer, including the Software, Hardware, Services, Training, and Distribution paths, and Select, Advanced, and Premier tiers apply to the Services Path
  4. d Every AWS Partner progresses through the same Registered, Select, Advanced, and Premier tier ladder regardless of what it offers
Show answer & explanation

Answer: C

Why C is correct

The AWS Partner Network organizes partners by what they offer rather than by a single universal ladder. There are five Partner Paths: Software, Hardware, Services, Training, and Distribution. Tiers of Select, Advanced, and Premier apply to the Services Path, where depth of experience is what customers need to judge, and AWS states that there are no tier requirements to validate software and hardware offerings.

Why the others are wrong

  • A — APN membership is applied for and involves enrollment requirements, validation, and in the Services Path an annual fee. It is not conferred automatically.
  • B — The Technology Partner and Consulting Partner split is the retired model that Partner Paths replaced.
  • D — A single universal tier ladder describes the earlier model. Paths replaced the technology and consulting partner type model, and tiering is not applied uniformly across all of them.

Last verified: 2026-09-01

Question 98 clf-billing-basics-098

Hard · Choose one

A company on Basic Support experiences an outage and needs an authoritative answer on whether AWS is the cause, without waiting for a support case. Which sequence of free resources should it use?

  1. a Check the AWS Health Dashboard for service and account-specific events, then search AWS re:Post and the AWS documentation for known behavior
  2. b Open a technical support case at production system down severity, then check the AWS Health Dashboard while waiting
  3. c Submit an AWS abuse report so that the AWS Trust and Safety team investigates the outage
  4. d Request an AWS Countdown engagement, then review AWS Trusted Advisor fault tolerance checks
Show answer & explanation

Answer: A

Why A is correct

Both resources are free to every AWS customer regardless of support plan. The AWS Health Dashboard is the authoritative source for whether AWS services are degraded and whether any event affects the account's own resources, and it requires no setup. AWS re:Post and the AWS documentation then cover known behavior and community-reported issues. This sequence answers the question that matters first, which is whether the fault lies with AWS or with the customer's workload.

Why the others are wrong

  • B — A Basic Support account cannot open a technical support case at any severity, so this path is unavailable.
  • C — The abuse report form exists for reporting abusive use of AWS resources to the AWS Trust and Safety team. It is not an incident or outage channel.
  • D — AWS Countdown is planned support around a scheduled critical event, not incident response, and it is tied to paid plans. Trusted Advisor reports configuration findings rather than live service status.

Last verified: 2026-09-01

Question 99 clf-billing-basics-099

Hard · Choose one

A financial services company must confirm that a piece of third-party software it is evaluating in AWS Marketplace meets its security and compliance requirements, and it wants to negotiate a multi-year price with the vendor. Which pair of AWS Marketplace capabilities addresses both needs?

  1. a AWS Audit Manager for the seller's security and compliance information, and cost allocation tags for negotiated pricing
  2. b AWS Config for the seller's security and compliance information, and Reserved Instances for negotiated pricing
  3. c AWS Artifact for the seller's security and compliance information, and Savings Plans for negotiated pricing
  4. d Vendor Insights for the seller's security and compliance information, and private offers for negotiated pricing and terms
Show answer & explanation

Answer: D

Why D is correct

AWS Marketplace addresses both halves of a regulated purchase. Vendor Insights gives buyers access to participating sellers' security and compliance information so that vendor risk assessment can happen inside the procurement flow rather than as a separate exercise. Private offers let the seller extend custom pricing and terms that are not publicly listed, which is how multi-year and volume agreements are transacted while still billing through the customer's AWS account.

Why the others are wrong

  • A — AWS Audit Manager assesses the customer's own environment against compliance frameworks. Cost allocation tags categorize existing charges and cannot negotiate anything.
  • B — AWS Config evaluates the customer's own resource configurations. Reserved Instances apply to AWS service capacity, not to vendor contracts.
  • C — AWS Artifact provides AWS's own compliance reports, not third-party sellers'. Savings Plans discount AWS compute and database usage, not third-party software.

Last verified: 2026-09-01

Question 100 clf-billing-basics-100

Hard · Choose one

A company must decide between AWS Support and AWS Professional Services for an upcoming data center migration. Which distinction should guide the decision?

  1. a AWS Support is an ongoing subscription that responds to cases and provides guidance on the customer's environment, whereas AWS Professional Services is engaged for a defined project with agreed deliverables such as a migration
  2. b AWS Support is available only to AWS Partners, whereas AWS Professional Services is available only to direct AWS customers
  3. c The two are the same offering, and the name used depends on whether the customer is billed monthly or per project
  4. d AWS Support performs the migration work itself, whereas AWS Professional Services only reviews the design afterwards
Show answer & explanation

Answer: A

Why A is correct

The two offerings answer different questions. AWS Support is a subscription: the customer pays for a service level, opens cases when something needs attention, and on the higher plans receives proactive guidance and a Technical Account Manager. AWS Professional Services is a consulting engagement scoped to a project with agreed deliverables, and AWS positions it as working alongside AWS Partners so that customers can combine AWS depth with partner industry knowledge. A migration is project work, so it is a Professional Services or partner engagement, though a support plan remains valuable for operating the result.

Why the others are wrong

  • B — Both are available to AWS customers. AWS Partners have their own programs and engagement models through the AWS Partner Network.
  • C — They are separate offerings with different engagement models and commercial structures, not two billing labels for one thing.
  • D — This reverses the roles. AWS Support responds to cases and advises; it does not deliver the customer's migration.

Last verified: 2026-09-01